Shipping Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. is committed to excellence, and the full satisfaction of our customers.  There are, however, human errors that may have been unforeseen, in which you are entitled for a return, exchange, or full refund.  The following describes those circumstances:


When will I get my order?
It typically takes 3-5 business days to fulfill any order in house.

After fulfillment, the shipping times are estimated and shown in the checkout page, and will depend on the shipping method that you have chosen.

Please note: even if you select an expedited shipping method, it still takes the full 3-5 business days to be finalized in house before it ships out to you!

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address
  • Ask your local post office/UPS check point if they have your package

If the shipping address was correct, and the package wasn’t left at the post office or at you’re your nearest UPS store, get in touch with us at with your order number.

All shipments are sent out with the address you provide.  If you find a mistake in your delivery address, please contact us asap at We will try our best to fix the issue, but if the order has already shipped, it is out of our hands to make any changes.


How are your products made?

All purchases are made to order. Therefore, we do not offer any buyer’s remorse returns/refunds. If you receive a damaged or wrong order from what you actually purchased, please follow the steps described below to help us fix this issue for you.

How do I track my order?

You’ll receive a tracking number via email when your order ships out. If you have any questions about your tracking or shipment, send us an email at

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged/misprinted. To help us resolve this for you quickly, please email us at within a weeks’ time with:

  • Photos of the damaged/misprinted product
  • Your order number
  • A picture of your packing slip that was included in your shipment
  • Any other details you may have to help us assist you

We’ll get back to you with a resolution as soon as possible!